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Privacy Policy and Data Protection Notice (GDPR)


1. General Data Protection Regulation (GDPR)


The General Data Protection Regulation became law in May 2018 that strengthened the previous Data Protection Register and places the onus on data processors to have formal procedures for the use of personal data – that is data that relates to an individual who can be identified from that data.

2. Consus Fresh Solutions Ltd

Consus Fresh Solutions Ltd is a data controller that will use some personal data in the course of its business.

3. How do we use personal data?
Consus Fresh Solutions Ltd holds data about individuals within a business context. We only collect basic personal data needed to deliver our services. This can however include name, address, email, phone number etc.

Consus Fresh Solutions Ltd complies with its obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes:

  • To enable us to provide a service in support of our products within our client base;

  • To maintain our own accounts and support records;

  • To inform you of news, and product information from Consus Fresh Solutions Ltd;

  • To share your contact details with our hardware maintenance partners but only with your consent;

  • To maintain a list of contacts in the supply chain relevant to Consus Fresh Solutions Ltd operations.

4. Sharing your personal data

Your personal data will be treated as strictly confidential and will only be shared with other organisations where there is a supply of service associated with Consus Fresh Solutions Ltd own business such as maintenance sub-contracts or third party supply.
Otherwise, we will only share your data with other third parties with your consent.

6. Your rights concerning your personal data

You have the following rights with respect to your personal data held by Consus Fresh Solutions Ltd:
To request a copy of your personal data that Consus Fresh Solutions Ltd holds about you;
To request that Consus Fresh Solutions Ltd corrects any personal data if it is found to be inaccurate or out of date;
To request your personal data is erased where it is no longer necessary for Consus Fresh Solutions Ltd to retain such data;
To withdraw your consent to the use of your personal data.
In the first instance contact our GDPR officer (section 9).

5. How long do we keep your personal data?

We keep personal data for as long as you are a customer or supplier and for 7 years after the relationship ceases in accordance with the need to satisfy HMRC audit.

7. Opting Out

If consent has been given, Consus Fresh Solutions Ltd may contact you in connection with our products and other services. You may opt out at any time. If you no longer wish to be contacted by Consus Fresh Solutions Ltd please opt out by sending your opt out request to our GDPR officer – details below.

9. Contact Details

To exercise all relevant rights, queries or complaints please in the first instance contact Consus Fresh Solutions Ltd, Derek Thompson 01778 423207 or email:

8. Account Deletion

If you wish your account to be deleted, please contact your account manager. If you do not have an account manager, please email with your account deletion request. Account Deletion requests are subject to account verification process and our legal requirements for data retention. 

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